99 The Heritage Hotel-SHA Extra Plus Certified

The hotel is a lovely smaller property and has been renovated and appointed in the style of the original building. Breakfast was very good with lots of choices and cooked to order if you want. Also the complimentary refreshments in the cosy area by the pool were also great. The thing for us that made our stay memorable was the staff who without exception were so friendly and went out of their way to help whenever they could. When we go back to Chiang Mai we will be staying here again if we can.

This is a beautiful hotel, in a fantastic location within the Old Quarter. From the moment we arrived, the staff did everything they could to help us. We made the most of our vouchers for lunches and massages (given to us as we stayed several nights) as well as the freely available water, snacks and ice cream. Imm, in particular, was wonderful and spoke excellent English. She kindly organised for our laundry to be collected by a local launderette - it was returned to us within a few hours and was extremely cheap. We used the in-house travel agent to book a couple of day trips and made use of the fantastic pool facilities. Overall this place is highly recommended for a luxurious stay in Chiang Mai.

Absolute gem of a hotel. Stylish, clean, amazing staff. Really couldn't of asked for anything more from our stay. We were greeted in the hotel by lovely staff that sorted us a complimentary drink and gave us some free breakfasts/dinners and afternoon tea vouchers due to our stay being 5 nights. The location is superb, 15 mins from the airport and a 30 seconds from the Sunday night market. Every area of the hotel was spotless, the food was great and the staff were knowledgeable, friendly and super helpful. We will 100% be returning here on our next stay on Chiang Mai

There is only one word that describe this hotel and its staff; magnificent! Really deserves all the high ratings. Being in the heart of the old city is perfect. The location is so good, 12 minutes by taxi to the airport. The hotel is boutique, very stylish and very chic. But more importantly, the staff is very polite. From the checkin, the attention and service they show throughout the stay, they really make you feel special. I can summarize the other details as follows. Room: very good, the balcony was great. There was even an air purifier. Breakfast: not only open buffet but also a la carte options. Pool: a very nice rectangular pool. There are only 6 sunbeds. Extras: snacks, coffee, tea, ice cream service all day. And free bicycle is available as well.

Lovely hotel in the centre of the old town in Chiang Mai. Good walking distance to many cafes and restaurants. The room was a good size, comfortable and clean with nice little balcony overlooking the pool. Stylistically the place was done out in simple black and white decor which was lovely. The dining area in the courtyard was a great place to sit and have breakfast or a drink. The staff couldn’t have been more helpful or friendly and we were presented with many free extras such as night time tuk tuk tour, massage and happy hour with free drinks daily.