99 The Heritage Hotel

The hotel staff welcome us with a drink, and we also had a welcome lunch . The staff were very helpful and provided information about the area to see & eat. The hotel also had guided towns on certain days ( we took the local markets & Temples tours, these were extremely informative) and provided shutter to the markets on Weekends. It is located in the old town and is quiet at night, restaurants tend to close earlier in this area, there are plenty of massage places that open late. On Sunday night there is a massive market that starts near the hotel. Morning breakfast is great, with a buffet and also selection of cooked breakfast, we ordered the Fruit platter with French toast everyday, even the chef knew what our orders were. The hotel staff were very friendly, they helped with excursion bookings and translating for local Red taxis, the staff really make us feel comfortable and we had a wonderful stay there.

We absolutely loved the area the hotel is located in, each member of the staff we met were so courteous and helpful. The hotel provides free activities each month which we availed of. We had lunch twice and each time it was amazing. Free snacks and ice cream in the lobby were a lovely touch. We had a lovely room overlooking the pool and received this upgrade free, so much appreciated as we were celebrating 2 special occasions. The area is very safe and very quiet at night so we had restful nights. Highly recommend to do a few of the activities the hotel can arrange, we did cooking class, elephant conservation program and a tour of the temples with the lovely Jon (free)

This is a beautiful hotel, in a fantastic location within the Old Quarter. From the moment we arrived, the staff did everything they could to help us. We made the most of our vouchers for lunches and massages (given to us as we stayed several nights) as well as the freely available water, snacks and ice cream. Imm, in particular, was wonderful and spoke excellent English. She kindly organised for our laundry to be collected by a local launderette - it was returned to us within a few hours and was extremely cheap. We used the in-house travel agent to book a couple of day trips and made use of the fantastic pool facilities. Overall this place is highly recommended for a luxurious stay in Chiang Mai.

A True Gem in the Heart of Chiang Mai’s Old Town This hotel is perfectly located in the wonderful Old Town of Chiang Mai, radiating a warm and welcoming energy. The service was truly outstanding — the entire team went above and beyond to make my stay memorable. A special thank you to Ice, whose help with my driver’s license documents was simply incredible and deserves special mention! The rooms are on the smaller side, but they come with a balcony and lovely views of the pool. The value for money is absolutely fair, and the freshly prepared breakfast was a delicious way to start each day. All in all, a place I would highly recommend — with great energy, kind people, and a fantastic atmosphere. I’ll definitely be back!

There is only one word that describe this hotel and its staff; magnificent! Really deserves all the high ratings. Being in the heart of the old city is perfect. The location is so good, 12 minutes by taxi to the airport. The hotel is boutique, very stylish and very chic. But more importantly, the staff is very polite. From the checkin, the attention and service they show throughout the stay, they really make you feel special. I can summarize the other details as follows. Room: very good, the balcony was great. There was even an air purifier. Breakfast: not only open buffet but also a la carte options. Pool: a very nice rectangular pool. There are only 6 sunbeds. Extras: snacks, coffee, tea, ice cream service all day. And free bicycle is available as well.